Another wild winter: A closer look at grid alerts

Mar 5, 2024 - As Alberta hit record-setting low temperatures this winter, many customers had questions about Alberta Electric System Operator (AESO) grid alerts and what their impacts might be. Grid alerts are just one of the tools that the AESO uses to [...]

Hard at work, whatever the weather: The role our Forestry team plays in keeping your lights on

Mar 5, 2024 - Our Forestry department plays a crucial role in maintaining 129,000 kilometres of power line throughout the year. In warmer months, brushing, mulching and line patrols ensure we uphold the high standard of reliable service you’ve come to ex [...]

Momentary power interruptions on FortisAlberta’s system

Jan 24, 2020 - We understand that momentary interruptions can be disruptive, particularly when electronic equipment must be reset or restarted as a result. What is important to note, is that FortisAlberta’s system is designed to operate this way to preven [...]

Spring and summer storm safety tips

Apr 4, 2019 - In Alberta, thunderstorm season begins in mid-April and lasts until mid-October. If a thunderstorm is imminent, there are several precautions you can take to protect you and your property: [...]

North wind storm knocks out power to thousands

Jun 20, 2018 - ​On Monday, June 11, 2018, a powerful wind with gusts up to 100 kilometres per hour started up in the northern part of our service territory, which then continued throughout the following day. By Monday afternoon we had more than 3,000 cus [...]

Creative solutions for a complex outage in Provost

May 1, 2018 - Following Mother Nature’s destructive path, where AltaLink transmission structures located in a wetland were damaged due to spring melt and heavy winds, FortisAlberta found creative ways to get the power back on for nearly 1,000 customers i [...]

Frosty morning causes outages in central Alberta

Nov 25, 2016 - Yesterday FortisAlberta experienced outages in the Central/Eastern part of our service territory as a result of heavy frost and galloping lines. Approximately 1,850 customers were without power in pockets off Hwy 13, east of Camrose and lar [...]

Three ways to protect your appliances during an outage

Nov 26, 2015 - Outages and disturbances to transmission and distribution facilities are expected in the normal course of operations. Customers are encouraged to protect all their electrical facilities and devices from outages and disturbances to transmiss [...]