Your meter, owned and maintained by us, registers how much electricity your site is using. We’re responsible for gathering the information, validating it and sending it to your billing company, also known as your retailer.
Usually, we do this with a Power Line Carrier (PLC) system that automatically sends your electricity usage over the power lines every day. We record it and send to your billing company twice a month.
On occasion, we need to send a representative to your home or business to inspect, monitor, or service our equipment. It’s helpful if you can:
New and upgraded services with us must have a meter installed correctly and safely. Before you get connected, read through our Service and Metering Guide to make sure your site meets the requirements.
*Please Note: This guide may be updated occasionally. Please ensure you have the most recent version from our website.