Current Outages

To view or report an outage in your area, check out our outage map.

To connect with our Customer Care Centre, reach out to 310-WIRE.

We're available to chat 24/7. For more ways to get in touch, click here.

outage map

Get Connected

We offer a variety of options for anyone seeking new services or adjustments to their existing ones.

Connect a new service

Check out our Service Estimator

Manage your existing service

EV Pilot Project

This project will support our EV-owning customers in the clean energy transition and provide insight into long-term grid optimization in Alberta.

The pilot is currently in phase two.

Learn more here

Our Company

Discover the people and numbers behind your power provider. If you have questions about your service, visit our customer service section

Learn more about us


If you’d like to learn more about us, take a look through our archive of annual reports and financial statements.

View our reports

In Your Community

We strive to be good neighbours. Learn about the ways we invest in the communities we serve.

Discover how we invest in your community


Learn how our environmental initiatives, from wildlife to waste and wildfire management are making your community better.

See our initiatives

Prepare for an Outage

Prepare for an Outage

There’s an app for that: Before an outage happens, download the Emergency Public Warning System mobile app.

Read more


As an electricity distribution utility operating in the Province of Alberta, FortisAlberta is regulated by the Alberta Utilities Commission (AUC).

View regulatory information

Learn about compliance

News & Stories

Streamlining small microgeneration interconnection requests to enhance customer experience and operational efficiency

To be more responsive to the increased volume of interconnection requests, FortisAlberta recently la ...

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