The most common causes of unplanned power outages are weather, the environment, equipment issues, or, rarely, lack of electricity supply. Sometimes we plan outages to perform routine repairs and upgrades. We’ll do our best to contact you at least two days before a planned outage.
Before an outage happens, make yourself aware of the Emergency Public Warning System that alerts Albertans of any safety threat by radio, television, text, social media or their app.
It’s a good idea to always be prepared for a minimum of three days without electricity. Depending on the cause, it could take that long for first responders to get to you.
Stocking up on some basic supplies for you and your family will reduce the stress if you have to be without electricity.
Beyond the basic supplies, there’s more you can do to be prepared.