Prepare for an Outage

The most common causes of unplanned power outages are weather, the environment, equipment issues, or, rarely, lack of electricity supply. Sometimes we plan outages to perform routine repairs and upgrades. We’ll do our best to contact you at least two days before a planned outage.

Be prepared at home

Before an outage happens, make yourself aware of the Emergency Public Warning System that alerts Albertans of any safety threat by radio, television, text, social media or their app.

Visit the Alberta Emergency Alert website

It’s a good idea to always be prepared for a minimum of three days without electricity. Depending on the cause, it could take that long for first responders to get to you.

Stocking up on some basic supplies for you and your family will reduce the stress if you have to be without electricity.


More tips

Beyond the basic supplies, there’s more you can do to be prepared.

  • Know the exact location of your main breaker so you can easily restore power if the problem is your breaker.
  • Use surge protectors for valuable electronics.
  • Keep a supply of wood on hand if you have a wood-burning fireplace.
  • Know how to manually open or close your garage door or bypass your garage door opener.
  • Consider installing a generator to provide power for must-run operations, especially on a farm.
  • For farm animals:
    • Create a warming area for younger livestock using straw bales and a plastic tarp.
    • Build a water reservoir with tanks or barrels covered by straw bales.
    • Be sure to keep extra feed and water on hand.
    • Keep barn doors closed to maintain heat, and a window slightly open for air exchange.
Power Outage Tips

Power Outage Tips

When the lights go off, check your fuse and breaker first, then check with your neighbours.

Read more