Connect and Manage Services

FortisAlberta offers a variety of options for anyone seeking new services or adjustments to existing services.

Manage your existing service.

If you are unsure of which type of service application you require, our online forms will guide you through which type of application you need. To learn more about each service, the timelines, process and requirements view the links below. 

How can I apply?

There are two ways to apply: either online by setting up My Account or over the phone. 

My Account

Sign in or register for My Account to get started and apply online.

Sign in

My Account help

Contact Us

We're here 24/7 for power outages and emergencies. Customer service hours are 8 a.m.- 6 p.m., Monday to Friday.

Start live chat


Start live chat

Contact Us

Service Estimator

Looking to get an estimate for a new farm, residential, commercial or irrigation service?

Start an estimate

Connect and Manage Services

How much will it cost to bring power to a new site?
How do I get a meter installed after construction is completed?
What is a Site ID and where can I find it?
How can I check the status of my project?
Think Before You Dig

Think Before You Dig

Whether you’re gardening, planting a tree or putting up a fence, you can avoid a serious electrical incident by submitting a locate request.

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