Our Company

Power on

We deliver safe and reliable electricity service to more than 60 per cent of Alberta’s total electricity distribution network. That’s electricity to more than half a million residential, farm and business customers like you from across central and southern Alberta. We operate in 240 communities with more than 124,000 kilometres of power lines.

We may build electrical lines and poles, install transformers and read meters, but really what we do is make every day easier for you. Your safety and our reliability drive everything we do.

As an Alberta-based company, we touch the lives of many people as a neighbour and a business partner. Here are some of the ways we power, and empower, communities.

  • Alberta-based, with 40 service locations and 350 lineworkers, ready to be mobilized at a moment’s notice
  • 24/7 power outage response and restoration
  • Advanced technology detects and restores power outages automatically
  • Specially trained technicians equipped to maintain power lines while your power stays on
  • Free mobile app to report and see detailed outage information
  • FortisAlberta staffed Customer Contact Centre located in Airdrie
  • We read the meter for you
  • Your choice of energy retailer options
  • Investments in your community that make a difference
  • Promote electrical safety education in our communities

FortisAlberta is a wholly owned subsidiary of Fortis Inc. For information about Fortis Inc. and the Fortis Group of Companies, please visit www.fortisinc.com.


Where we fit into the electricity story


The Alberta Utilities Commission further explains the industry breakdown here.


Our company has a rich history of serving Albertans for more than 60 years. Our leadership team carries on a tradition of deep knowledge and dedication to the people we serve.

Media Relations

We invite members of the media to explore our press releases, and contact us for more information.


Find corporate information in financial statements, reports to the community and annual reports.


Learn how electricity is regulated in Alberta.

FortisAlberta is an electricity distribution provider, not a billing company (retailer). Customers in Alberta are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
First Responder

Safety for First Responders

If you’re first to the scene of an accident with a downed power line, keep pedestrians and motorists back at least 10 metres.

Read more