Contact Us

Get in touch with us by phone, online, social media or our mobile app.

Contact us


Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.

Report an outage

Sign up for Power Outage Alerts

Connect & Manage Services

When you're ready to power your home or business, we're here to help.

Get started

Rates and Billing

As part of delivering electricity to your home, farm or business, we have delivery charges, riders and fees that are included on your monthly bill.

Learn more


We own and maintain your meter, and work with your billing company to make sure you know how much electricity your site is using.

Find out more


Get answers to your questions about getting connected, billing, meters and outages.

Read our FAQs

See your energy consumption

Prepare for an Outage

Prepare for an Outage

Create an emergency kit. It’s a good idea to be prepared for a minimum of three days without electricity.

Read more

Save Energy

Making simple changes throughout your home can increase your electricity savings and make your house more energy efficient

View our tips

News & Stories

April is Safe Digging Month

April is Safe Digging Month and we’d like to remind Albertans to be safe before you start to dig, construct, f ...

Read more