Connect and Manage Services

When you're ready to power your home or business, we're here to help.

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Apply for new service


Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.

View outage map

Request streetlight repair

Get power outage alerts


In Alberta
310-WIRE (9473)

In North America
1-866-717-3113 (toll-free)

Live Chat

Our Customer Service Representatives are available to chat online from 8:30 a.m.- 4:00 p.m., Monday to Friday.

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If you believe FortisAlberta is financially responsible for damage to your property, please review the claims guidelines.

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Media Relations

If you have questions as a member of the media:

Media Inquiry

Prepare for an Outage

Prepare for an Outage

There’s an app for that: Before an outage happens, download the Emergency Public Warning System mobile app.

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Self-serve Tools

Help yourself with outage information, view your site consumption data, report a streetlight repair, access My Account and more.

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Head Office

320 - 17 Avenue SW
Calgary, AB, T2S 2V1