Connect & Manage Services

When you're ready to power your home or business, we're here to help.

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Apply for new service


Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.

View outage map

Request streetlight repair

Get power outage alerts


In Alberta
310-WIRE (9473)

In North America
1-866-717-3113 (toll-free)


Complete an online customer service request, and we'll be in touch within three business days.

Submit online request


If you believe FortisAlberta is financially responsible for damage to your property, please review the claims guidelines.

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Media Relations

If you have questions as a member of the media:

Media Inquiry

First Responder

Safety for First Responders

If you’re first to the scene of an accident with a downed power line, keep pedestrians and motorists back at least 10 metres.

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Mobile App

View and report outages using our mobile app.

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Download for Android

Head Office

320 - 17 Avenue SW
Calgary, AB, T2S 2V1