Get in touch with us by phone, online, social media or our mobile app
We're here 24/7 for power outages and emergencies.
Customer service hours are 7 a.m.- 8 p.m., Monday to Friday and 8 a.m.-5 p.m. on Saturdays (closed Sundays and holidays).
When you're ready to power your home or business, we're here to help.
Apply for new service
Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.
View outage map
Request streetlight repair
In Alberta310-WIRE (9473)
In North America1-866-717-3113 (toll-free)
Complete an online customer service request, and we'll be in touch within three business days.
Submit online request
Connect with us through our Facebook and Twitter channels.
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If you have questions as a member of the media:
Safety for First Responders
If you’re first to the scene of an accident with a downed power line, keep pedestrians and motorists back at least 10 metres.
View and report outages using our mobile app.
Download for iOs
Download for Android
Submit a request for us to sponsor you
FortisAlberta320 - 17 Avenue SW
Calgary, AB, T2S 2V1