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Find all the documents you need, all in one place. If you’re looking for a brochure or a quick guide, search and filter our library to find a selection of helpful resources.
  • Annual Information Forms (8)
  • Annual Reports (7)
  • Construction (5)
  • Distributed Energy Resources (DERs) (7)
  • Environment (4)
  • Financials (68)
  • Get Connected (28)
  • Load Settlement (3)
  • Meters (2)
  • Municipalities (7)
  • Rates and Billing (45)
  • Regulatory (9)
  • Retailers (15)
  • Safety (3)
  • Save Energy (5)
Rates Profile Loss Matrix
Rates Profile Loss Matrix (DOCX)
Reading Bi-Directional Meter
Reading Bi-Directional Meter (PDF)
Reconnection Authorization
Reconnection Authorization (PDF)
Retail Service Agreement
Retail Service Agreement (PDF)
Retail Service Agreement REA
Retail Service Agreement REA (PDF)
Retailer Credit Application form
Retailer Credit Application form (PDF)
Retailer Guidebook
Retailer Guidebook (PDF)
Retailer Guidebook QA (PDF)
Retailer Terms and Conditions 2013
Retailer Terms and Conditions 2013 (PDF)
Retailer Terms and Conditions 2014
Retailer Terms and Conditions 2014 (PDF)
Retailer Terms and Conditions 2015
Retailer Terms and Conditions 2015 (PDF)
Retailer Terms and Conditions 2016
Retailer Terms and Conditions 2016 (PDF)
Retailer Terms and Conditions 2017
Retailer Terms and Conditions 2017 (PDF)
Retailer Terms and Conditions 2018
Retailer Terms and Conditions 2018 (PDF)
Review of Minimum (ROM) Estimator
Review of Minimum (ROM) Estimator (XLSM)
Service Application FAQs Quick Guide
Service Application FAQs Quick Guide (PDF)
Service application faqs quick guide
Service application faqs quick guide (PDF)
Service Metering Guide
Service Metering Guide (PDF)
Settlement Profile Information
Settlement Profile Information (ZIP)
Site ID form
Site ID form (XLS)
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Power Outage Tips

Power Outage Tips

When the lights go off, check your fuse and breaker first, then check with your neighbours.

Read more

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