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Find all the documents you need, all in one place. If you’re looking for a brochure or a quick guide, search and filter our library to find a selection of helpful resources.
  • Annual Information Forms (10)
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  • Distributed Generation (18)
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  • Get Connected (26)
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Reconnection Authorization
Reconnection Authorization (PDF)
Retail Service Agreement
Retail Service Agreement (PDF)
Retail Service Agreement REA
Retail Service Agreement REA (PDF)
Retailer Credit Application form
Retailer Credit Application form (PDF)
Retailer Guidebook
Retailer Guidebook (PDF)
Retailer Guidebook QA (PDF)
Retailer Terms and Conditions 2013
Retailer Terms and Conditions 2013 (PDF)
Retailer Terms and Conditions 2014
Retailer Terms and Conditions 2014 (PDF)
Retailer Terms and Conditions 2015
Retailer Terms and Conditions 2015 (PDF)
Retailer Terms and Conditions 2016
Retailer Terms and Conditions 2016 (PDF)
Retailer Terms and Conditions 2017
Retailer Terms and Conditions 2017 (PDF)
Retailer Terms and Conditions 2018 - Revised May 28, 2018
Retailer Terms and Conditions 2018 - Revised May 28, 2018 (PDF)
Retailer Terms and Conditions 2019
Retailer Terms and Conditions 2019 (PDF)
Retailer Terms and Conditions 2020
Retailer Terms and Conditions 2020 (PDF)
Retailer Terms and Conditions 2021
Retailer Terms and Conditions 2021 (PDF)
Review of Minimum (ROM) Estimator
Review of Minimum (ROM) Estimator (XLSM)
SAMPLE - Interconnection Protection Settings and Commissioning (IPSC)
SAMPLE - Interconnection Protection Settings and Commissioning (IPSC) (PDF)
SAMPLE - Maintenance Verification Report
SAMPLE - Maintenance Verification Report (PDF)
Save Energy Tips
Save Energy Tips (PDF)
Section 101 Application Requirements
Section 101 Application Requirements (DOC)
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Power Outage Tips

Power Outage Tips

When the lights go off, check your fuse and breaker first, then check with your neighbours.

Read more

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