Shorter outage times through automation technologyJun 27, 2016, 15:00 PM
The FortisAlberta Control Centre (FCC) allows our Power Line Technicians (PLTs) across the province to work collaboratively with centrally located System Operators to enhance the quality of service provided to customers.
In addition to constructing this state-of-the-art facility, this project also involved the implementation of distribution automation technology featuring devices that can be operated remotely by FCC System Operators to isolate customer outages. This reduces the duration of outages and the number of customers impacted.
Additional distribution automation systems will be installed over a number of years. In 2015, we commissioned these systems in Stony Plain, Spruce Grove, Balzac and Okotoks, which has significantly improved reliability in these areas.
>> Did you know?Distributed automation technology helps to reduce the number of customers impacted by outages from thousands down to hundreds. Outages that at one time would have taken 30 minutes or more to resolve can, in some cases, be restored in less than one minute.