We are FortisAlberta. 

We deliver the electricity that empowers Albertans to succeed. We keep the power on, not just because it’s our job, but because we care about the people we serve. We are reliable, honest and dedicated to our work because our employees, customers and communities matter to us.

Outages

When there's a power outage, we know how important it is for you to have the most current information as possible.

View our Outage Map

Sign up for Power Outage Alerts

Connect & Manage Services

When you're ready to power your home or business, we're here to help.

Get Connected

Check your project status

In Your Community


We play an active role to support the communities we serve.

Our Communities

Sustainability

Contact Us

We're here 24/7 for power outages and emergencies. Customer service hours are 8 a.m.- 6 p.m., Monday to Friday.

Start live chat

Connect with us

Prepare for an Outage

Understanding your Electricity Bill

The delivery of electricity to your home or business is a fully regulated service whether you choose the regulated rate option, or purchase your energy through a competitive retailer.

Under the regulated service, we are an electricity distribution provider that supplies electricity to customers within a specific service area.

 

Learn more about rates and billing

Outage

 

Prepare for an Outage

In the event of an unplanned power outage, be prepared to take care of yourself and your family for a minimum of 72 hours. 

 

Learn more about preparing for an outage

Working with us

 

Working With Us

Our people are the lines connecting us to our customers and our communities. Join a team of talented professionals and trades who are committed to creating a brighter future.

 

Join our team

FortisAlberta invites you to become an e-SMARTkid.

Becoming e-SMART means learning about electricity safety and energy science. Check out our games, videos, and activities, and you’ll be on your way to being e-SMART safe!

Learn more about electricity safety