We are FortisAlberta.
We deliver the electricity that empowers Albertans to succeed. We keep the power on, not just because it’s our job, but because we care about the people we serve. We are reliable, honest and dedicated to our work because our employees, customers and communities matter to us.
Outages
When there's a power outage, we know how important it is for you to have the most current information as possible.
Connect & Manage Services
When you're ready to power your home or business, we're here to help.
In Your Community
We play an active role to support the communities we serve.
Contact Us
We're here 24/7 for power outages and emergencies. Customer service hours are 8 a.m.- 6 p.m., Monday to Friday.
Understanding your Electricity Bill
The delivery of electricity to your home or business is a fully regulated service whether you choose the regulated rate option, or purchase your energy through a competitive retailer.Under the regulated service, we are an electricity distribution provider that supplies electricity to customers within a specific service area.
Prepare for an Outage
In the event of an unplanned power outage, be prepared to take care of yourself and your family for a minimum of 72 hours.
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FortisAlberta has been recognized third time in a row by Canada's Top 100 Employers as one of Alberta's Top 75 Employers for our commitment to fostering a great, healthy, and safe workplace where our people can bring their authentic selves to work. | Electricity Canada’s 2022 Reliability and Resiliency Award recognizes FortisAlberta for the many ways we leverage excellence in restoration operations, efficient asset management and thoughtful innovation to keep the lights on for our customers. |
Working With Us
Our people are the lines connecting us to our customers and our communities. Join a team of talented professionals and trades who are committed to creating a brighter future.
FortisAlberta invites you to become an e-SMARTkid.
Becoming e-SMART means learning about electricity safety and energy science. Check out our games, videos, and activities, and you’ll be on your way to being e-SMART safe!