Getting Help

We are here for you

When it comes to vegetation management, it’s important that the work is done safely and correctly. FortisAlberta is always available to provide clear guidelines on vegetation management strategies, customer responsibilities, planting tips or any other questions you may have.

Have questions about trees, plants, bushes, or shrubs near power lines?

Contact us at 310‑WIRE (9473)—we’re happy to help.


Request clearance work

FortisAlberta is responsible for maintaining the required setbacks in the sections from pole-to-pole, while customers are responsible for the area around the final pole-to-house (or business) service line.

See vegetation that requires our attention? Contact 310-WIRE.


Additional resources

See the printable PDF guides on:

Prepare for an Outage

Prepare for an Outage

Create an emergency kit. It’s a good idea to be prepared for a minimum of three days without electricity.

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