Local People – Jarod, Power Line Technician, Redcliff

Jan 10, 2025, 16:22 PM

Jarod, a Power Line Technician (PLT) out of Redcliff, recently took the time to chat with us about his day-to-day work, how he prepares for the challenges that our PLTs deal with each day and how the work of he and his team positively impacts out customers throughout his service area.

How does the work you do make a positive impact on FortisAlberta customers?

We create trust with our customers by providing reliable and safe electricity services. For me, that relationship is not just about keeping their lights on, it’s about being there for the communities we serve and always providing dependable service. 

What’s something surprising or unique about your job that people might find interesting?

One unique aspect is using live line techniques. When we’re able, we work on energized lines without disrupting power for customers. It minimizes outages and ensures customers experience as little disruption as possible. 

Anything else to add about your role or something customers should know about FortisAlberta’s work? 

This job is challenging that rewards effort. I’d highly recommend this trade to younger people considering their career options.

Is there something that stands out to you during your time with FortisAlberta as a key memory or success?

A standout memory for me is traveling to Okotoks to help restore power after a massive spring storm. It was a significant event, stretching from Diamond Valley to the south end of Calgary. It definitely required a lot of teamwork. 

How have you seen FortisAlberta’s service progress or improve since you joined the company?

Coming from the contract side of the industry, I’ve seen how FortisAlberta invests in its people. We are provided with ongoing training and coaching, which helps us all improve at what we do and keep up with improving industry standards.

How has that progress or improvement led to better service for customers?

Something that stands out to me is our Early Fault Detection technology. It allows us to monitor system frequencies and identify potential issues before they become major problems. It’s proactive rather than reactive, meaning we can fix issues before they impact customers, which is a huge benefit. 

Before heading out to the field each day, what’s one thing you do to prepare for a challenging job?

I always start by filling out our Injury Prevention Plan to assess potential hazards and break down the tasks ahead. This helps us plan for our day, anticipate risks and ensures safety is top-of-mind.

Can you speak to your favourite part of the work?

I really enjoy building more complex structures like regulator banks and climbing poles; the hands-on stuff. 

What do you consider the most challenging part of the job?

I’d have to say live-line work in the winter months. The cold adds an extra layer of difficulty to an already challenging job.

When you're not at work, what might your community members find you doing?

They'd probably find me on the golf course if they went searching. I spend a lot of time out there.

Anything else to add about your role or something customers should know about FortisAlberta’s work?

This job is challenging that rewards effort. I’d highly recommend this trade to younger people considering their career options.