FortisAlberta delivers electricity in Alberta communities, maintains local electrical lines and poles, and is responsible for reading customer meters.

FortisAlberta is a wholly owned subsidiary of Fortis Inc. For information about Fortis Inc. and the Fortis Group of Companies, please visit www.fortisinc.com.

At FortisAlberta, we:

• serve more than 463,000 customers in 175 communities in southern and central Alberta
• own and operate 108,400 kilometres of power lines
• provide close to 60 per cent of Alberta's low-voltage distribution system
• manage more than 40 field offices in central and southern Alberta
• employ approximately 1,000 people
• maintain approximately 900,000 poles
  

As a wire service (electricity distribution) provider, we:

• perform 24-hour outage repair and emergency response
• build, maintain, and upgrade power lines and facilities
• install and read meters
• provide consumption data to retailers, who bill customers
• promote electrical safety education in our communities

Eight corporate themes: our guiding light

Safety: Nothing is more important to us than ensuring the safety of our employees, our customers and the public. We are committed to safe work practices and public safety education.

Customer Service: Our customers are at the centre of everything we do. They deserve the best and we deliver - everyday.

Employee Success: We believe in our employees and support their development interests. We want to ensure we have the right people in the right position doing the right things.

Reliability: For our customers, it's about keeping the lights on. We are committed to increasing our reliability by upgrading our infrastructure and continuing maintenance work.

Productivity: We believe in working smarter. We must get the job done and put our customers first.

Community Involvement: We are committed to supporting the communities where our employees and customers live and work. We invest in safety, education and the environment.

Earnings: We are focused on continuously growing our earnings to create value for our shareholder.

Environment: We are committed to minimizing the environmental impact of our operations and functioning in an environmentally responsible manner.