Get in touch with us by phone, online, social media or our mobile app
We're here 24/7 for power outages and emergencies.
Customer service hours are 7 a.m.- 8 p.m., Monday to Friday and 8 a.m.-5 p.m. on Saturdays (closed Sundays and holidays).
When you're ready to power your home or business, we're here to help.
Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week.
View outage map
In Alberta310-WIRE (9473)
In North America1-866-717-3113 (toll-free)
Complete an online customer service request, and we'll be in touch within three business days.
Submit online request
Connect with us through our Facebook and Twitter channels.
Like us on Facebook
Follow us on Twitter
For all media inquires, contact:Alana Antonelli(403) 514-4749 (office)(587) 216-8127 (mobile)
View our latest news releases
Safety for First Responders
If you’re first to the scene of an accident with a downed power line, keep pedestrians and motorists back at least 10 metres.
View and report outages on our mobile app.
Download for iOS
Download for Windows
Download for Android
Submit a request for us to sponsor you
FortisAlberta320 - 17 Avenue SW
Calgary, AB, T2S 2V1