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Customer Service
310-WIRE (310-9473) |
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Hours of operation for customer inquiries (general inquiries, inquiries about service and billing that are outside of outage and electricity related emergency calls) are:
- 7 a.m. to 8 p.m. Monday through Friday
- 8 a.m. to 5 p.m. on Saturday and Statutory Holidays
- Closed on Sundays
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Online General Inquiries Form |
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Customer service is our first priority.
Please provide your comments and feedback to help
us serve you better.
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24-Hour Emergency Hotline
310-WIRE (310-9473) |
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Calls related to outages and electrical emergencies continue to be handled and dispatched on a 24-hour, 7 day per week basis.
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Calgary Head Office
320 17th Avenue S.W.
Calgary AB Canada T2S 2V1
Phone: (403) 514-4000
Fax: (403) 514-4001 |
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Airdrie Office
15 Kingsview Road S.E.
Airdrie AB Canada T4A 0A8
Phone: (403) 514-4111
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To call FortisAlberta from outside Alberta, dial 1-866-717-3113. |