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FortisAlberta Inc.
Calgary Head Office
320 17th Avenue S.W.
Calgary AB Canada T2S 2V1
Phone: (403) 514-4000
Fax: (403) 514-4001



Airdrie Office
15 Kingsview Road S.E.
Airdrie AB Canada T4A 0A8
Phone: (403) 514-4111

Customer Service
310-WIRE (310-9473)

Hours of operation for customer inquiries (general inquiries, inquiries about service and billing that are outside of outage and electricity related emergency calls) are 7 a.m. to 10 p.m. Monday through Friday, 8 a.m. to 8 p.m. on Saturday, and from 9 a.m. to 6 p.m. on Sunday and statutory holidays. Call our toll free at 310-WIRE (310-9473).

 

Online General Inquiries Form


Customer service is our first priority.
Please provide your comments and feedback to help
us serve you better.

 

24-Hour Emergency Hotline
310-WIRE (310-9473)
     

Calls related to outages and electrical emergencies continue to be handled and dispatched on a 24-hour, 7 day per week basis. Call our toll free at 310-WIRE (310-9473).

To call FortisAlberta from outside Alberta, dial 1-866-717-3113.

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